Privacy Policy – VLM Academy
Effective Date: 01 July 2026
Welcome to VLM Academy (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how VLM Academy collects, uses, stores, and protects your personal information when you use our mobile application, website, and related educational services.
By using VLM Academy, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you register or use our platform, we may collect the following information:
Personal Information:
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Full Name
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Mobile Number
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Email Address
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Date of Birth
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Student Class / Grade
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School Name (if provided)
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Parent / Guardian Name
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Parent Contact Number
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Profile Picture (optional)
Technical Information:
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Device Information
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IP Address
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App Version
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Operating System
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Device ID
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Crash Reports
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Usage Analytics
Educational Information:
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Learning Preferences
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Subject Interests
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Academic Progress
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Performance Data
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Quiz Results
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Rewards and Points Activity
2. How We Use Your Information
We use your information for:
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Creating and managing student accounts
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Providing educational content and services
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Personalizing learning experiences
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Connecting students with teachers
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Improving app performance and user experience
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Sending important updates and notifications
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Managing rewards, referrals, and promotional campaigns
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Providing customer support
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Preventing fraud and misuse
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Complying with legal obligations
3. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
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Verified teachers on our platform (only when required for educational support)
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Third-party service providers (such as cloud hosting, analytics, and authentication services)
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Government or legal authorities when required by law
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Payment gateway partners (if future payment services are enabled)
All third-party partners are required to protect your data.
4. Data Security
We implement industry-standard security practices to protect your information, including:
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Encrypted data transmission
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Secure cloud storage
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Restricted internal access
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Authentication and authorization systems
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Regular security monitoring
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Children’s Privacy
VLM Academy is designed for students from Class 1 to Class 12, including users under the age of 18.
If a user is below 18 years of age, parental or guardian information may be collected during registration.
Parents or guardians may contact us for any privacy-related concerns.
6. Data Retention
We retain user data as long as:
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The account remains active
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Required for educational services
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Necessary for legal, compliance, or dispute resolution purposes
Users may request account deletion at any time.
7. Your Rights
You may:
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Access your personal data
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Correct inaccurate information
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Request deletion of your account
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Withdraw consent (where applicable)
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Contact us regarding privacy concerns
To request these actions, contact us using the details below.
8. Third-Party Services
Our app may use third-party services including:
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Google Firebase (Authentication, Database, Analytics, Crash Reporting)
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Google Play Services
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Cloud hosting providers
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Notification services
These third-party services may collect data according to their own privacy policies.
9. Cookies and Tracking
Our website and app may use cookies or similar technologies for:
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Improving performance
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Analytics
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User session management
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Personalization
You may disable cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Users will be notified of significant updates through the app or website.
Continued use of our services means acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
VLM Academy
VLM Education Private Limited
Haridwar, Uttarakhand, India
Email: support@vlmeducation.org
Website: https://vlmeducation.org
By using VLM Academy, you acknowledge that you have read and understood this Privacy Policy.
